Tuesday, August 3, 2010
Dyson Vacuum Cleaner Drama
However, I've been having problems with the love of my cleaning life. It started to smell like burning hair when the brushes were going. I took it to an authorized dealer and they had no clue (turns out they were clueless) but charged me $35 anyway. I thought the motor or belt or a gizmo was burning up and I would soon have to say good-by to a favorite friend. (And I was vaguely worried that I would electrocute myself if the motor was going out or something).
As a last resort I called Dyson and they had the problem diagnosed in 1 minute. There was hair wrapped tightly around the inside spindle. The nice man on the phone had me open the casing using a quarter and talked me through cleaning it. I put it back together (which was super simple) and tried it.
No smell! I'm such a happy girl. And I don't have to worry about affording another expensive vacuum cleaner in the near future. Lesson learned here: call the manufacture's support line first. They might actually be able to help.
If you are looking for a new vacuum, think about a Dyson. They are expensive but worth it. And no, I'm not being paid to say these things-but if I was, how cool would that be?!